• Strong English communication skills (B2 or higher)/TOEFL ITP (500)/IELTS (6,0)

• Proven ambition and focus to develop your knowledge in IT - previous IT customer service experience is preferred.

• Min. Diploma in any field (IT field is a plus).

• Well-developed interpersonal skills: customer-focused, communicative, confident, collaborative.

• Availability to work a flexible schedule (full-time only, morning/day/night shifts).

• Having knowledge in the domain, hosting, blog, and website will be preferred.

What we offer:

• Equal opportunity employer - regardless of your status, you are eligible for the position and its benefits.

• An 8-week training course in technology, product, and communication knowledge.

• Individual monthly unlimited bonuses right after finishing training.

• Full remote working opportunities - everyone from Indonesia is welcome.

• A supportive global team who are eager to share their knowledge and spend time with you.

• Continuous personal development: books, workshops, individual mentorship.

• Extraordinary team buildings, birthday presents, company events, and more!