Customer Success Specialist - Global Team (English Speaker)
Kabupaten Sleman, Indonesia
Industri :
Semua Industri
Posisi yang dibuka: 0
Total seluruh posisi: 8
Posted : 15 October 2021 00:00 WIBtutup
Kategori Posisi : Umum
PT Web Media Technology Indonesia (Niagahoster)sedang membuka lowongan pekerjaan pada event IPB Virtual Fair 2021
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Jenjang : Sarjana/S1
Prodi : Semua Prodi

Job requirements

  • Strong English communication skills (C1 or higher)/TOEFL ITP (550)/IELTS (6,5)

  • Proven ambition and focus to develop your knowledge in IT - previous IT customer service experience is preferred.

  • Min. Diploma in any field (IT field is a plus).

  • Well-developed interpersonal skills: customer-focused, communicative, confident, collaborative.

  • Availability to work a flexible schedule (full-time only, morning/day/night shifts).

  • Having knowledge in the domain, hosting, blog, and website will be preferred.

What we offer:
  • An 8-week training course in technology, product, and communication knowledge.

  • Full remote working opportunities - everyone from Indonesia is welcome.

  • Individual monthly unlimited bonuses right after finishing training.

  • A supportive global team who are eager to share their knowledge and spend time with you.

  • Continuous personal development: books, workshops, individual mentorship.

  • Extraordinary team buildings, birthday presents, company events, and more!

Level Masuk : Entry Level
Tipe Kerja : Penuh Waktu / Full Time
Job deskipsi :


  • Communicate with Customers via live chat and email.

  • Assist Customers with exact guidance and resolutions.

  • Going the extra mile for each Customer is part of the job.

  • Focus on the Customer’s success by offering additional services, tools, and products.

  • Response and check abuse of service (spam/phishing).

  • Constantly grow - learn about IT every day to become a web hosting expert.

Niagahoster, a part of Hostinger, is a tech company based in Indonesia that provides web-hosting services. A Customer Success Specialist is the frontline of the business: their purpose is to solve web-hosting-related problems while bringing long-term value to the Customer. Are you ready for the next big challenge in your career? For more information about this role click this link FAQ About this Role.
Ditulis Oleh Devin Napitupulu Dilihat 238 kali