Product Operations
PT Codebrick Indonesia (Toko Talk)
Kota Administrasi Jakarta Selatan, Indonesia
Industri :
Posisi yang dibuka: 5
Total seluruh posisi: 5
Posted : 16 November 2021 13:00 WIB15 hari
Kategori Posisi : Teknologi Informatika
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Jenjang : Sarjana/S1
Jurusan : Semua Jurusan
  • Bachelor degree from Informatics Engineering, Computer Science, or Engineering major from reputable university

  • Have at least 2 years experience in QA or Product Team

  • Having e-commerce experience is a must

  • Good with Excel

  • Understand SQL (any platform) and do query

  • CRM knowledge

  • Building Relationships

  • Ability to understand the market knowledge, monitoring, and result tracking which includes identify and solve seller issues

  • Excellent communication skills both in oral and written

  • Proven ability to drive the operation team and issue closing

  • Ability to prioritize and multitask

  • Strong attention to details

Level Masuk : Entry Level
Tipe Kerja : fulltime
Job deskipsi :

About the Job

Product Operations Associate is responsible for handling issues from users (seller and customers), provides a proper solution, viable answer and data-driven decision.

The company growth depends on your duties and responsibilities as follow:

  • Defining problem and root cause of incoming issue from the operation team related to the core platform.

  • Ideate main or alternative solution of an issue

  • Coordinate with internal team (mainly BD and Operation team)

  • Coordinate with product team for scheduled live update (or any release)

  • Coordinate with QA team for product session and product quiz

  • Coordinate with data analytics team for data-driven solution (if needed)

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